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Frequently asked questions
Are there additional property fees?
Ask about cleaning, service, resort, parking or other fees before agreeing to a booking.
What should I do if I arrive late?
Tell Carter International Concierge your expected arrival time and obtain any late-arrival or access instructions directly.
Is there a kitchen or kitchenette?
Ask about cooking facilities, utensils and any rules for the accommodation you are considering.
Can dietary requirements be accommodated?
Describe your requirements directly to Carter International Concierge and confirm what arrangements it can make.
Are electric vehicle charging facilities available?
Confirm charging availability, compatibility, access and payment arrangements directly.
What public transport serves the area?
Ask Carter International Concierge about nearby transport stops and check current schedules with the transport operator.
Are accessible accommodation options available?
Discuss your requirements directly with Carter International Concierge and obtain confirmation of the relevant features before booking.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Carter International Concierge can confirm suitability.
Is there a swimming pool?
Confirm pool availability, opening times and access conditions directly with Carter International Concierge.
How should I prepare for weather in Baltimore?
Check a current official forecast for Baltimore, Maryland, close to departure and ask Carter International Concierge about any property-specific access concerns.