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Frequently asked questions

How do I confirm availability at Carlson Wagonlit?

Contact Carlson Wagonlit with your arrival date, departure date and number of guests. Availability must be confirmed directly.

How can I check current rates?

Ask Carlson Wagonlit for a quote for your dates, occupancy and accommodation type, including all applicable charges.

Are there additional property fees?

Ask about cleaning, service, resort, parking or other fees before agreeing to a booking.

What time is check-in?

Confirm the current check-in time with Carlson Wagonlit; this directory does not guarantee a specific arrival time.

What time is check-out?

Ask Carlson Wagonlit for its current check-out time and any procedure required before departure.

Is air conditioning or heating available?

Confirm temperature-control facilities for the specific accommodation you intend to book.

Can I request an extra bed?

Ask Carlson Wagonlit about occupancy limits, extra-bed availability and associated charges.

What public transport serves the area?

Ask Carlson Wagonlit about nearby transport stops and check current schedules with the transport operator.

Is step-free access available?

Ask Carlson Wagonlit for precise access details, including entrances, internal routes and bathroom arrangements.

Is there a swimming pool?

Confirm pool availability, opening times and access conditions directly with Carlson Wagonlit.