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Frequently asked questions

How can I check current rates?

Ask Boccabella ROBT A Business Design Services for a quote for your dates, occupancy and accommodation type, including all applicable charges.

Does Boccabella ROBT A Business Design Services accept same-day enquiries?

Contact Boccabella ROBT A Business Design Services directly about same-day arrangements. Do not travel on the assumption that accommodation is available.

How can I cancel a reservation?

Contact the property or booking provider and refer to the cancellation terms supplied with your reservation.

What happens if I do not arrive?

Ask the booking provider to explain its no-show policy and any cancellation or payment consequences.

What time is check-out?

Ask Boccabella ROBT A Business Design Services for its current check-out time and any procedure required before departure.

Can I receive deliveries during my stay?

Ask Boccabella ROBT A Business Design Services about its policy for parcels, food deliveries and visitor access.

Is there a suitable workspace?

Ask Boccabella ROBT A Business Design Services about desks, work areas or other facilities relevant to your plans.

Can I request assistance with luggage?

Ask Boccabella ROBT A Business Design Services whether assistance is available at your intended arrival time.

Are there restrictions on pet size or number?

Provide details of your pets and ask Boccabella ROBT A Business Design Services about its applicable conditions before booking.

Are quiet hours observed?

Ask Boccabella ROBT A Business Design Services about quiet hours and event policies if these are important to your stay.