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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Is early check-in possible?
Ask A & A World Travel Agency whether early arrival can be accommodated and whether it involves a charge.
Is identification required at arrival?
Ask A & A World Travel Agency which identification and reservation documents it requires before travelling.
Which accommodation types are available?
Ask A & A World Travel Agency about the types of accommodation available for your dates and party size.
Is air conditioning or heating available?
Confirm temperature-control facilities for the specific accommodation you intend to book.
Are private bathroom facilities available?
Ask A & A World Travel Agency whether the accommodation has a private or shared bathroom and what facilities are included.
Is breakfast included?
Confirm whether breakfast is included in your specific rate and ask about serving times.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so A & A World Travel Agency can confirm suitability.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.